Who keeps your customer if you only sell through a giant
Uber with Blacklane, Expedia with CarTrawler, HBX with Holiday Taxis and CMAC with Suntransfers: what it means for a local fleet that airport transfer demand is consolidating into four groups.
Blog
Fleet management, VTC compliance and product updates from TransfersManager.
Articles
20 articles
How to Get Started With TransfersManager: Your First Week, Step by Step
The real path from creating a free account to invoicing your first job: fleet, rates, your booking website, automatic dispatch and the Dispatch Pool, so you don't start with the cars parked.
The Transfer and VTC Market in Spain: Size, Seasonality and Regulation
International tourism, airport traffic, seasonality by season and by region, and the regulatory framework for taxi and VTC in Spain, with public sources cited and published data kept apart from estimates.
What TransfersManager Offers: Features, Plans and Commissions, All in One Place
The whole product explained at once: a booking engine under your brand, auditable automatic dispatch, fleet management, driver and passenger apps, a voice agent, the Dispatch Pool and how each commission is split.
How Much Transfer Management Software Costs: Setup, Subscription and What the Table Leaves Out
The published prices for Moovs, Limo Anywhere and TransferCRM, what a website costs separately in Spain, and the three line items that are almost never on the pricing page: setup, the website, and commission per booking.
Living Off a Marketplace or Owning Your Channel: The Sum Worth Doing Before You Grow
What you gain and what you give up working for platforms that bring you the jobs, what that commission actually costs over a year, and why the sensible answer is almost never picking one of the two.
Your Cost per Kilometre, Class by Class: Where to Get the Figure When You Don't Have It
How to work out vehicle cost per kilometre and driver cost per hour for each class in your fleet, which figures are published in Spain and which have to be estimated, with the Ministry's official source for minibus and coach.
A Contact Form Answered Tomorrow Can't Compete With a Live Price
Why operator websites with a plain contact form lose bookings, what a real booking engine actually has to do (instant pricing, vehicle classes, round trips, flight number, extras, payment), and the real cost of commissioning and maintaining a website.
From Driving for Uber to Running Your Own Transfer Company: What Nobody Tells You
VTC licence cost, the car, zero customers on day one, and everything you have to build before your first invoice: website, phone line, dispatch, a driver pool and corporate accounts.
Taxi With Pre-Booked Rides: Managing What You've Already Sold Without Leaving the Street
How a taxi driver or a taxi fleet adds recurring bookings and corporate accounts without giving up the rank or the street: planned pickups, phone support, and why none of this requires exclusivity with any platform.
The Phone You Can't Pick Up
What to do about the last-minute call while you're driving another job: a voice agent that knows where your cars are, quotes, confirms or hands off to the dispatch pool on the same call, plus WhatsApp and web chat.
Where Are My Cars
From the WhatsApp group to a live map: direct communication with each driver, a driver app with the day's job sheet, and what a dispatcher actually sees with ten jobs running at once.
Work From Day One: How a Dispatch Pool Runs on Autopilot
How to receive jobs from other operators while you build your own client base: cascading levels, favorites, an agreed commission, what you see and don't see about the other operator's customer, and why reputation decides how much work reaches you.
Fleet management for VTC companies: where to start
A short, practical map of the three systems every private transfer or VTC fleet needs before it can scale past a spreadsheet: booking, dispatch and compliance.
Handing a Ride to Another Operator: How a Dispatch Pool Works and What to Agree First
Finder's commission, who's accountable to the passenger, what happens if the other operator drops the ball, and what data gets shared versus kept private when you hand off a ride.
How to Price an Airport Transfer Without Losing Money
The full method for quoting a transfer without giving away your margin: vehicle cost per kilometre, driver cost per hour, deadhead kilometres, wait time, tolls and parking, and your target margin, with a full worked example.
How to Work With Hotels and Travel Agencies Without Losing Control of the Customer
Agreement models, typical commissions, who actually owns the passenger's data, and how to set up a booking channel for a hotel's front desk.
VTC License in Spain: What the Law Requires and What Records to Keep
A practical checklist for any private-hire (VTC) operator running vehicles in Spain: the RVTC registry, communicating each ride before it happens, and the paperwork that has to stay current. Not legal advice.
What to Do When a Passenger Doesn't Show: A No-Show Policy That Avoids Arguments
The difference between a cancellation and a no-show, how long to wait at each type of pickup point, how to document it, and why the policy has to be written and accepted before the booking is made.
When a Fleet Outgrows WhatsApp and a Spreadsheet
Concrete, measurable signals that your operation has outgrown a group chat and a spreadsheet: overlapping jobs, drivers asking for their own schedule, unreconciled payments, and lost bookings, plus what each one solves.