A Voice Agent That Never Hangs Up
Answers booking calls and passenger questions on your own number, any time of day, with the same pricing and availability engine as your website.
Every plan comes with voice minutes each month, and the allowance grows with the plan (custom on Enterprise). If you need more, you can extend them with a minutes pack or the voice agent add-on, both on the pricing page.
What the Voice Agent Does for Your Fleet
It is not a menu-driven answering machine: it holds the conversation, checks real availability, and either books the ride or hands it off.
Answers the Phone Around the Clock
Picks up on your own number, or the call button on your website, day or night, with no voicemail or hold music.
Quotes and Books in the Same Call
Calculates the price with your own rates, checks which vehicle is free for that time slot, and creates the booking ready to be assigned.
Helps Passengers With a Ride Already Booked
Answers questions about price, route, or the status of an existing booking, and can handle changes or cancellations without you having to pick up.
Hands Off When It Should
If the request is beyond what it can resolve, or no vehicle of your own covers it, it passes the call or the job to the Service Pool or your team instead of saying no.
Records and Transcribes Every Call
Every call is recorded in full: you can listen back to it later from your dashboard, with a line-by-line synced transcript.
Sends a Payment Link, Never Asks for the Card
If the booking has to be paid, the agent sends the customer a payment link. It never asks for or accepts card details over the phone.
What Happens During a Call
- 1The call comes in on your number, or through the call button on your website, and the agent answers right away.
- 2It collects pickup, drop-off, date, passengers and luggage, plus the flight number for airport pickups.
- 3It calculates the price with your own rates and checks which vehicle can cover it with margin.
- 4It confirms the booking on the same call; if payment is needed, it never asks for card details over the phone, it sends a payment link instead.
- 5The call is recorded and transcribed: you can listen back to it later from your dashboard, along with the booking already created, ready to assign.
- 6If no vehicle of your own fits, it offers the job to the Service Pool instead of losing the customer.
Minutes, by Plan
The voice agent is measured in spoken minutes per month, included in every plan. Checking an existing booking or answering a question counts the same as taking a new one. Outbound calls to mobile phones use more minutes than inbound ones.
Basic
30minutes / month
Free
30minutes / month
Professional
300minutes / month
Premium
800minutes / month
Enterprise
Custom
If you need more, you can buy a minutes pack or add the voice agent add-on, without changing plan; their prices and amounts are on the pricing page. When the month's minutes run out, the agent stops taking calls until they are extended or the next month starts.
What Stays the Same, However They Call
- The same price by phone as on your website: it quotes with your own pricing engine, not a separate estimate.
- A number of your own for the business, not your personal phone.
- The agent's voice and name are your brand's, not ours.
- Every call is recorded in full and you can listen back to it later from your dashboard, with a synced transcript.
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With your Free plan, you get:
- AI-Powered Booking Website
- 1 vehicle and 2 drivers
- 50 jobs per month
- Basic Service Exchange Access