Blog
Fleet management, VTC compliance and product updates from TransfersManager.
A Contact Form Answered Tomorrow Can't Compete With a Live Price
Why operator websites with a plain contact form lose bookings, what a real booking engine actually has to do (instant pricing, vehicle classes, round trips, flight number, extras, payment), and the real cost of commissioning and maintaining a website.
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From Driving for Uber to Running Your Own Transfer Company: What Nobody Tells You
VTC licence cost, the car, zero customers on day one, and everything you have to build before your first invoice: website, phone line, dispatch, a driver pool and corporate accounts.
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Taxi With Pre-Booked Rides: Managing What You've Already Sold Without Leaving the Street
How a taxi driver or a taxi fleet adds recurring bookings and corporate accounts without giving up the rank or the street: planned pickups, phone support, and why none of this requires exclusivity with any platform.
Read articleThe Phone You Can't Pick Up
What to do about the last-minute call while you're driving another job: a voice agent that knows where your cars are, quotes, confirms or hands off to the dispatch pool on the same call, plus WhatsApp and web chat.
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Where Are My Cars
From the WhatsApp group to a live map: direct communication with each driver, a driver app with the day's job sheet, and what a dispatcher actually sees with ten jobs running at once.
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Work From Day One: How a Dispatch Pool Runs on Autopilot
How to receive jobs from other operators while you build your own client base: cascading levels, favorites, an agreed commission, what you see and don't see about the other operator's customer, and why reputation decides how much work reaches you.
Read articleHow to Price an Airport Transfer Without Losing Money
The full method for quoting a transfer without giving away your margin: vehicle cost per kilometre, driver cost per hour, deadhead kilometres, wait time, tolls and parking, and your target margin, with a full worked example.
Read articleWhat to Do When a Passenger Doesn't Show: A No-Show Policy That Avoids Arguments
The difference between a cancellation and a no-show, how long to wait at each type of pickup point, how to document it, and why the policy has to be written and accepted before the booking is made.
Read articleHanding a Ride to Another Operator: How a Dispatch Pool Works and What to Agree First
Finder's commission, who's accountable to the passenger, what happens if the other operator drops the ball, and what data gets shared versus kept private when you hand off a ride.
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