Guides

All TransfersManager blog articles about Guides.

Tourists with suitcases and sun hats walk through the arrivals doors at Malaga airport in peak summer while a row of chauffeurs in suits waits behind the barrier

September 27th, 20267 min read

The Transfer and VTC Market in Spain: Size, Seasonality and Regulation

International tourism, airport traffic, seasonality by season and by region, and the regulatory framework for taxi and VTC in Spain, with public sources cited and published data kept apart from estimates.

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A chauffeur refuels a black sedan at a petrol station on the Torremolinos coast, holding a calculator and receipts, working out what each kilometre costs him

Guides

September 20th, 20265 min read

Your Cost per Kilometre, Class by Class: Where to Get the Figure When You Don't Have It

How to work out vehicle cost per kilometre and driver cost per hour for each class in your fleet, which figures are published in Spain and which have to be estimated, with the Ministry's official source for minibus and coach.

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A chauffeur shaking hands with an elderly tourist couple who book with him again and again, in front of his black sedan and a white Andalusian house with bougainvillea

Guides

September 20th, 20264 min read

Living Off a Marketplace or Owning Your Channel: The Sum Worth Doing Before You Grow

What you gain and what you give up working for platforms that bring you the jobs, what that commission actually costs over a year, and why the sensible answer is almost never picking one of the two.

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A driver in a white shirt holding his car keys, proudly standing beside his own black sedan on the Malaga port promenade at sunset

Guides

September 17th, 20267 min read

From Driving for Uber to Running Your Own Transfer Company: What Nobody Tells You

VTC licence cost, the car, zero customers on day one, and everything you have to build before your first invoice: website, phone line, dispatch, a driver pool and corporate accounts.

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A taxi driver checks a tablet leaning on his white taxi at a rank in Malaga at eight on a Monday morning as a businessman with a suitcase, whose pick-up is already booked, walks up

Guides

September 17th, 20265 min read

Taxi With Pre-Booked Rides: Managing What You've Already Sold Without Leaving the Street

How a taxi driver or a taxi fleet adds recurring bookings and corporate accounts without giving up the rank or the street: planned pickups, phone support, and why none of this requires exclusivity with any platform.

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A fleet owner with a folder of documents and a tablet in an underground car park with three black vans lined up, planning where to start

Guides

September 16th, 20264 min read

Fleet management for VTC companies: where to start

A short, practical map of the three systems every private transfer or VTC fleet needs before it can scale past a spreadsheet: booking, dispatch and compliance.

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A black sedan with only the driver aboard heads back empty along the coast road between Marbella and Malaga after dropping off a passenger

Guides

September 16th, 20266 min read

How to Price an Airport Transfer Without Losing Money

The full method for quoting a transfer without giving away your margin: vehicle cost per kilometre, driver cost per hour, deadhead kilometres, wait time, tolls and parking, and your target margin, with a full worked example.

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A VTC chauffeur in a suit beside his black sedan in the pick-up lane at Malaga airport, holding a blank sign and checking his watch while waiting for a passenger who has not shown up

Guides

September 16th, 20265 min read

What to Do When a Passenger Doesn't Show: A No-Show Policy That Avoids Arguments

The difference between a cancellation and a no-show, how long to wait at each type of pickup point, how to document it, and why the policy has to be written and accepted before the booking is made.

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Two chauffeurs in suits between their black vans on a street in Marbella, one handing the other a printed route sheet to pass on a booking

Guides

September 16th, 20266 min read

Handing a Ride to Another Operator: How a Dispatch Pool Works and What to Agree First

Finder's commission, who's accountable to the passenger, what happens if the other operator drops the ball, and what data gets shared versus kept private when you hand off a ride.

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