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Guides

All TransfersManager blog articles about Guides.

From Driving for Uber to Running Your Own Transfer Company: What Nobody Tells You
Guides
7 min read

From Driving for Uber to Running Your Own Transfer Company: What Nobody Tells You

VTC licence cost, the car, zero customers on day one, and everything you have to build before your first invoice: website, phone line, dispatch, a driver pool and corporate accounts.

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Taxi With Pre-Booked Rides: Managing What You've Already Sold Without Leaving the Street
Guides
5 min read

Taxi With Pre-Booked Rides: Managing What You've Already Sold Without Leaving the Street

How a taxi driver or a taxi fleet adds recurring bookings and corporate accounts without giving up the rank or the street: planned pickups, phone support, and why none of this requires exclusivity with any platform.

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Fleet management for VTC companies: where to start
Guides
3 min read

Fleet management for VTC companies: where to start

A short, practical map of the three systems every private transfer or VTC fleet needs before it can scale past a spreadsheet: booking, dispatch and compliance.

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How to Price an Airport Transfer Without Losing Money
Guides
6 min read

How to Price an Airport Transfer Without Losing Money

The full method for quoting a transfer without giving away your margin: vehicle cost per kilometre, driver cost per hour, deadhead kilometres, wait time, tolls and parking, and your target margin, with a full worked example.

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What to Do When a Passenger Doesn't Show: A No-Show Policy That Avoids Arguments
Guides
5 min read

What to Do When a Passenger Doesn't Show: A No-Show Policy That Avoids Arguments

The difference between a cancellation and a no-show, how long to wait at each type of pickup point, how to document it, and why the policy has to be written and accepted before the booking is made.

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Handing a Ride to Another Operator: How a Dispatch Pool Works and What to Agree First
Guides
5 min read

Handing a Ride to Another Operator: How a Dispatch Pool Works and What to Agree First

Finder's commission, who's accountable to the passenger, what happens if the other operator drops the ball, and what data gets shared versus kept private when you hand off a ride.

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When a Fleet Outgrows WhatsApp and a Spreadsheet
Guides
5 min read

When a Fleet Outgrows WhatsApp and a Spreadsheet

Concrete, measurable signals that your operation has outgrown a group chat and a spreadsheet: overlapping jobs, drivers asking for their own schedule, unreconciled payments, and lost bookings, plus what each one solves.

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How to Work With Hotels and Travel Agencies Without Losing Control of the Customer
Guides
5 min read

How to Work With Hotels and Travel Agencies Without Losing Control of the Customer

Agreement models, typical commissions, who actually owns the passenger's data, and how to set up a booking channel for a hotel's front desk.

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