Blog
Fleet management, VTC compliance and product updates from TransfersManager.
How to Price an Airport Transfer Without Losing Money
The full method for quoting a transfer without giving away your margin: vehicle cost per kilometre, driver cost per hour, deadhead kilometres, wait time, tolls and parking, and your target margin, with a full worked example.
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What to Do When a Passenger Doesn't Show: A No-Show Policy That Avoids Arguments
The difference between a cancellation and a no-show, how long to wait at each type of pickup point, how to document it, and why the policy has to be written and accepted before the booking is made.
Read articleHanding a Ride to Another Operator: How a Dispatch Pool Works and What to Agree First
Finder's commission, who's accountable to the passenger, what happens if the other operator drops the ball, and what data gets shared versus kept private when you hand off a ride.
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VTC License in Spain: What the Law Requires and What Records to Keep
A practical checklist for any private-hire (VTC) operator running vehicles in Spain: the RVTC registry, communicating each ride before it happens, and the paperwork that has to stay current. Not legal advice.
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When a Fleet Outgrows WhatsApp and a Spreadsheet
Concrete, measurable signals that your operation has outgrown a group chat and a spreadsheet: overlapping jobs, drivers asking for their own schedule, unreconciled payments, and lost bookings, plus what each one solves.
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How to Work With Hotels and Travel Agencies Without Losing Control of the Customer
Agreement models, typical commissions, who actually owns the passenger's data, and how to set up a booking channel for a hotel's front desk.
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